Everyday living feels like an upgrade
Who are Focus Residence?
Focus Residence is a residential management solution designed to deliver exceptional living environments and protect long‑term asset value.
Born from the operational expertise of Focus Hotels, Focus Residence was formed after recognising the natural synergy between hospitality and residential management. Our hotel‑led service culture, operational discipline, and commercial oversight translate seamlessly into managing modern residential communities.
We support a range of residential models, including Private Occupation, Build to Rent (BTR), Co‑Living, Assured Shorthold Tenancies (ASTs) and, where appropriate, flexible short‑term lets.
Our services span the full spectrum of property care:
Financial management and transparent reporting
Concierge and lifestyle services
Security and compliance oversight
Resident engagement
Smooth tenancy transitions
By combining professional management with a resident‑focused approach, we help owners maximise value, reduce voids, and create thriving communities.
Values That Shape Every Development
Values
People First
Partnerships
Expertise
Integrity
Focus Residence is committed to full transparency in all charges and financial processes, giving residents, investors, and partners complete confidence in how each development is operated. Our services are guided by four core values — People First, Partnerships, Expertise, and Integrity This values led approach ensures Focus not only manages buildings effectively but also builds lasting trust with everyone we work alongside.
We create thriving communities where residents feel valued, supported, and at home.
We collaborate openly with developers, investors, and suppliers to deliver consistent quality and efficiency.
With years of hospitality and operational excellence, we manage every scheme to the highest professional standards.
Honest communication, transparent cost structures, and accountability underpin every decision we make.
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Our Offering
We offer four distinct levels of residential management service, each designed to meet the specific needs of apartment block owners and their residents. In the sections below, we explain how Private Occupation, Built to Rent (BTR), Co-Living, Assured Shorthold Tenancy (AST), and if required to maximise empty apartments, the flexibility of Short-term lets differ. Our tailored approach ensures that investor objectives are met, every property is managed efficiently, residents are supported, and long-term asset value is protected.
Private Occupation
Private Occupation
As a dedicated management company, we provide apartment block owners with the assurance that their residents are fully supported in every aspect of private occupation. While residents are responsible for their own living costs, our tailored service charge framework ensures that communal areas and essential building provisions — such as insurance, utilities, and connectivity — are professionally managed and accounted for with complete transparency.
Our services include:
- Accurate Service Charge Accounting – clear, reliable financial management.
- Concierge Support – available at designated times to assist residents.
- Security Provision – tailored to each property's location and budget.
- Communal Space Care – consistent maintenance and cleaning of shared areas.
- Resident Support Services – including cleaning, move-in/move-out assistance.
- Property Information Bulletins – focused updates on key property decisions.
- Agency Coordination – streamlined access control and involvement management.
- Inventory & Changeover Support – smooth transitions for new residents.
- Owner/Resident Communication – especially where sub-letting arrangements apply.
By offering this comprehensive package, we not only enhance the resident experience but also protect and elevate the value of your property investment. Partnering with us means peace of mind that your building is managed with professionalism, efficiency, and care.
Built to Rent (BTR) and Co-Living Management
Built to Rent (BTR) and Co-Living Management
Our Built to Rent and Co-Living services provide residents with fully furnished apartments ready for immediate move-in, typically on flexible 6–12-month leases with one simple monthly payment covering all costs. For apartment block owners, we deliver complete property and asset management, tailored concierge and security services, and a strong focus on resident engagement through planned social activities. We create a well-managed environment with clear rules, high-quality communal facilities, and optional food, beverage, and leisure services in larger developments.
Our expertise includes full procurement support for fixtures, fittings and equipment (FF&E), and management of key areas including post and parcel services, and 24hour cover to meet the demands of modern resident lifestyles. With an understanding of the higher turnover rates in rental schemes, we ensure smooth transitions and consistent service, helping owners maximise occupancy, resident satisfaction, and longterm asset value.
AST & Short Term Lets
AST & Short Term Lets
In principle, our AST services are designed to support apartment block owners in providing residents with flexible rental arrangements under assured shorthold tenancy agreements. A shorter-term agreement to suit the market demand gives the residents the freedom to rent unfurnished or part-furnished apartments while ensuring owners benefit from structured management and reliable oversight.
Offering AST or a Short-Term Let (similar to a hotel model), needs careful consideration to ensure this framework can be delivered within the operating bounds of the existing use.
We deliver:
- Comprehensive Property & Asset Management – clear reporting and accountability to owners.
- Concierge & Security Services – tailored to the size, location, and needs of each block.
- Efficient Resident Support – including move-in/move-out assistance and tenancy administration.
- Maintenance & Communal Care – consistent upkeep of shared spaces and facilities.
- Resident Communication – transparent updates on tenancy rules, property decisions, and compliance.
- Agency Coordination – streamlined access control and liaison with letting agents.
- Inventory & Changeover Management – smooth transitions between tenancies.
- Post & Parcel Handling – ensuring convenience for residents.
By managing AST agreements with professionalism and attention to detail, we help owners reduce vacancy periods, maintain property standards, and deliver a positive resident experience that supports long-term asset value.
Why Choose Focus Residence?
Focus Residence brings a wealth of expertise from its strong hospitality background, combining guest‑experience excellence with proven operational efficiency in high‑occupancy environments. Our experienced team delivers Operational, Commercial, Financial, and Property Management capability, supported by a unique differentiator: a dedicated New Openings and Transitions Director who project‑manages the launch and handover of new developments to ensure every transition is seamless.
We maintain the highest standards in building presentation and maintenance, underpinned by robust health, safety and legal compliance processes. As an established UK hospitality brand, we blend professional property management with a service‑led ethos, ensuring every development benefits from both operational reliability and an exceptional resident experience.
Our approach is built on four core commitments:
- Meeting investor and client expectations through clear delivery and accountability
- Meticulous review of property costs to safeguard asset performance
- Regular hands‑on support from an experienced operational team
- Clear and planned resident engagement that strengthens community and reduces churn
This combination of expertise, structure and service culture makes Focus Residence a trusted partner for owners seeking both commercial performance and a high‑quality living environment.
