Focus Hotels is proud to announce the appointment of Niki Ball as its new Human Resources Director.

With over three decades of unparalleled expertise in HR management within the hospitality sector, Niki brings a wealth of knowledge and a proven track record of success to her new role.  

Throughout her career, Niki has demonstrated exceptional leadership and innovation in recruitment, training and development, and employee engagement. Starting as the Personnel and Training Manager for Paramount Group of Hotels, she has played a pivotal role in shaping HR infrastructure and processes for a number hotels and hotel groups, including The Midland Hotel, De Vere, and Q Hotels 

 

“Niki’s extensive experience and dedication to fostering a positive workplace culture align perfectly with our objectives as an employer in hospitality – an industry that is all about people, connection and human interaction.” – Devin Grosse, CEO

 

In her most recent role as Portfolio Human Resources Manager for Bespoke Hotels, Niki orchestrated the entire HR function across a portfolio of over 30 hotels, spearheading the evolution of the company’s values, recruitment strategies, employee retention efforts, training and induction procedures, and beyond.   

Niki’s appointment underscores Focus’ commitment to attracting top talent and prioritising employee development and satisfaction as key drivers of success within the organisation. Having implemented an array of people, culture and education initiatives – such as competitive reward packages, instant recognition programmes, value-centric policies on workplace culture, tailored training plans and apprenticeship schemes – Niki is perfectly placed to elevate Focus’ social agenda and employee experience.  

Devin Grosse, CEO of Focus Hotels, commented:

“We are delighted to welcome Niki Ball to our growing team as HR Director. Her extensive experience and dedication to fostering a positive workplace culture align perfectly with our objectives as an employer in hospitality – an industry that is all about people, connection and human interaction. We look forward to Niki’s leadership in driving our HR strategies forward.”  

Niki commented:

“I am thrilled to join Focus Hotels and contribute to its continued success in the hospitality industry. It is fantastic to join a team that is so passionate about its people and their development, and I am excited to support further progress within the organisation.”

Focus Hotels Executive Team 2024 (Left to Right: Lara Beechey – Operations Director, Stewart Middleton – Finance Director, Devin Grosse – CEO, Sarah Monk – Commercial Director, Niki Ball – HR Director, Stephen Cresswell – Operations Director)