Our Services
At Focus Hotels, expertise is the key to exceptional performance. Our extensive range of services empowers our partners with specialised knowledge across every aspect of the hotel industry, from design and development to IT solutions and strategic operations. With our industry-leading ratio of properties to team members, we ensure personalised attention and tailored strategies, creating a winning formula for success.
Commercial
We provide specialist expertise to strategically shape your business via revenue, distribution, marketing, e-commerce, and sales management. We critique market share performance and ensure key tools and processes are developed and integrated to support business evaluation, with daily support and communication to the hotel.
Operational Expertise
Hotel management is both an art and a science. Our leaders, carefully selected for their technical skills and personality, are guided by experienced senior operations and commercial leaders. We maintain small clusters, with no more than eight hotels per senior team member, ensuring focused and personalised support.
People & Talent
People are the heart of your business. We support your business by developing people, policies, and procedures, and provide safeguards for critical HR decisions. Our extensive network and continuous talent spotting ensure we have the best talent ready to transform your hotel.
Finance
From creating budgets to managing business bank accounts and ensuring financial compliance, our finance team provides comprehensive support. Local finance expertise, supported by regional experts, ensures tight controls and timely accounts, helping you communicate success to stakeholders.
Development
Whether you’re new to hotel ownership or need support for brand PIPs, refurbishments, or repositioning, Focus Hotels offers expertise to deliver on-time, on-budget programs. We collaborate with design and architectural teams to ensure you achieve the best results.
IT
We develop your IT infrastructure and support daily system needs, working with brand partners to deliver preferred IT solutions or implementing innovative, agile solutions for independent hotels. Our services include PMS and POS solutions, systems procurement, deployment, and support.
Procurement
Harness our buying power to improve profit margins. From operational items to construction partnerships, our supply chain improves quality and value. We blend national deals with local, ethically sourced products to meet discerning travellers’ needs and reduce carbon footprints.