Niki Ball

Niki Ball

Human Resources Director

With over 30 years of experience in HR management for hospitality, Niki is an accomplished leader in the field, specialising in recruitment, training and development, and employee engagement.

Beginning her HR career as Personnel and Training Manager for Paramount Group of Hotels, Niki has shaped HR infrastructure and process for several high-profile hotels and groups, including The Midland Hotel, De Vere, and Q Hotels.

In her most recent role as Portfolio Human Resources Manager for Bespoke Hotels, Niki orchestrated the entire HR function across a portfolio of over 30 hotels, driving the evolution of the company’s values, recruitment strategies, employee retention efforts, training and induction procedures, and beyond.

Having implemented an array of people, culture and education initiatives – such as competitive reward packages, instant recognition programmes, value-driven policies on workplace culture, tailored training plans and apprenticeship schemes – Niki is perfectly placed to elevate Focus’ social agenda and employee experience.